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Factors to consider when choosing live chat software

Chaport is a revolutionary cloud-based live chat and chatbot platfoat enables businesses to panama mobile database communicate with their customers across multiple channels, including Facebook, Telegram, and Viber.

Chatting with website visitors is easy with desktop and mobile apps for macOS and Windows, iOS, Android devices, and a web app that’s accessible in all browsers—even from remote locations.

Functions with limitations

  • Take advantage of automated invitations that can increase sales
  • API (application programming interface) that allows coes to integrate how to use inbound marketing effectively the program with third-party systems
  • Get unlimited websites and chats (even with the free plan)
  • Chat history (60 days back)
  • Customizable widget
  • Exporting and deleting chat
  • Edit visitor information
  • Offline messaging

Pros

  • The tool helps with sales automation, which increases efficiency  shopping data and productivity.
  • Share images and files with website visitors.

Disadvantages

  • Features are severely limited on the free plan, and you only get basic reports and analytics.

PRICES 

Pricing plans include Free, Pro, and Unlimited. You can save money with paid plans if you pay by the year.

As a business owner, you probably know that live chat applications are among the most important tools for improving customer service. When deciding which live chat software to use for your business, there are some factors to consider. To make the right choice, you need to consider these elements.

Integration options

A live chat application should adapt to your website or platform. Integrating the software with other systems can create a more seamless experience for your customers and your business. By working together, these systems can help you effectively achieve your business goals.

Customization options

Having a website that reinforces your brand is essential. When choosing a live chat app, look for one that offers the ability to customize its interface. This can include customizable styles, colors, language, fonts, chat banners, and more. This will allow you to consistently promote your brand identity on your website.

Mobiles

Can your customers access your chat tool from their mobile s? It’s important that they can, as more people shop and do business on the go. So to accommodate all your customers, your chat support should be mobile-ready.

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