With WhatsApp Flows thailand whatsapp number data
(now available for both Android and iOS devices), brands will be able to unlock more flexibility and functionality on the platform than ever before — removing a great deal of friction while efficiently addressing customer needs.
Previously, a business might interact with a consumer with a number of back-and-forth messages, or by leading the customer to an external sales portal or website. Now powered by Flows’s customizable building blocks (called “Components”), brands can create tailored, personalized experiences for their users without the need for heavy technical lifting.
As you can probably imagine, Flows provides a number of practical applications for businesses. There are a few ways brands can use these blocks to improve the customer experience.
Promotions and Rewards (“Sign Up”)
We all receive messages from how to optimize your website images
brands offering 10% off to “sign up” now. But with Flows, these messages go beyond mere text, providing interactive, seamless experiences for your users.
Your customer can view the promotion, review the details, and “sign up” — all on the same screen. No need to remember promo codes, hit a confirmation link, or switch apps.
Do your customers love giving you feedback? With Flows’s simple and fast forms, your customers can fill in their information, receive a case number, as well as a quick reply from your business — all in the same conversation.
These forms can also be a great way to conduct surveys with segments of your customers.In the same app they use to plan dinner with friends, users can message their favorite spots, ask “may I book a table?” and instantly receive a Flows form right within WhatsApp to make their reservation. No more waiting on hold while planning your Friday nights — just click, confirm, and go.
Success Stories — Flows In Action
Wondering how brands egypt data are seeing real-world success with Flows? Let’s dive into two standout examples from our user community.
Sefamerve, a leading women’s fashion retailer with sales in over 70 counties, initially leverage WhatsApp as a support channel. After exploring their options with Flows, the company create a seamless shopping and checkout experience. All accessible within their customer’s chat box.
In just four months, the team rolled out features like account creation, product search, and add-to-cart workflows. With the results largely speaking for themselves:
158% increase in conversions
2.6x more revenue
80,000 products made available for purchase directly through WhatsApp.